Terms of Service

ACCEPTANCE OF TERMS

These Terms of Service

These Terms of Service (the "Terms") constitute a public offer (the "Offer") by the service provider identified below (the "Provider", "we", "us") to conclude a legally binding agreement with eligible customers (the "Agreement") for remote digital services, as described herein (the "Service").

By accepting these Terms, you confirm that you have read, understood, and agree to be bound by them.

Service Provider (Merchant)

Trade Name: MAXIM PERTSOVSKIY INFORMATION TECHNOLOGY CONSULTANCY
Legal Form: Establishment
Abu Dhabi Economic Licence No.: CN-6180880
Licence Type / Category: Business / Freelance
Business Address: Office 3-122, Al Diyar , Al Wasl, Dubai, United Arab Emirates
Owner / Authorized Representative: MAXIM PERTSOVSKIY
Support Email: support@collage.team
Website: collage.tg

Customer

The person accepting these Terms is the "Customer", "you", or "your".

Acceptance and formation of the Agreement

You accept this Offer and enter into the Agreement by any of the following actions (each constitutes "Acceptance"):

(a) clicking "I Agree" / "Accept" (or equivalent); (b) completing a purchase (Token Pack and/or Subscription, if available); (c) accessing or using the Service (including via the Bot); or (d) receiving any Output via the Service.

If you do not agree with these Terms, you must not use the Service.

Third-party services and platform rules

Telegram, payment processors, AI model providers, hosting providers, and other third parties are not parties to this Agreement. The Service may rely on Third-Party Services, and their use may be governed by separate terms (including Telegram's terms and policies). We are not responsible for Third-Party Services except to the extent required by applicable law.

Language

These Terms are made available in English. Certain jurisdictions (including the United Arab Emirates, some EU Member States or other jurisdictions) may require that consumer contracts and related consumer-facing information be provided in a specific language and/or in a manner that is clear and understandable to consumers. Where such requirements apply to you, the Provider will make a version of these Terms (or the required consumer-facing information) available in the required language on the Website and/or through the Service, or will provide it to you upon request via the contact details in Section 21. To the extent required by applicable law, the applicable local-language version shall prevail in case of inconsistency. Nothing in these Terms is intended to exclude, limit, or waive any mandatory consumer rights.

DEFINITIONS

"User" means any individual who accesses or uses the Service (including via the Bot). For purposes of these Terms, User and Customer may refer to the same person.

"Service" means the Provider's Telegram-native AI visual effects service, branded as @Collage, enabling one-click creation and use of stylized visual effects, including the Bot(s), interfaces, and related components.

"Telegram" means the third-party messaging platform used as the primary distribution and access layer for the Service.

"Bot" means the Provider's Telegram bot used to access the Service, currently available at @collage, and any other official bot usernames or successor bots that the Provider may designate from time to time.

"Effect" means a one-click visual style, filter, tool, or workflow available in the Service.

"Module" means a standalone, one-click shareable Effect workflow designed around a specific outcome.

"User Content" means any content you submit to the Service, including photos, images, text (if any), and other materials.

"Output" means any image(s) generated or transformed by the Service based on User Content.

"Tokens" / "Credits" means prepaid usage units consumed for generating Outputs or using paid functions, as shown in the Service interface.

"Token Pack" means a one-time purchase of a defined quantity of Tokens/Credits.

"Subscription" means a recurring monthly access plan that, when available, includes a defined monthly allocation of Tokens/Credits and may allow purchasing additional Token Packs.

"Telegram Stars" means Telegram's in-platform digital purchase method (if enabled for the Service), subject to Telegram's rules and disclosures.

"Payment Service Provider" / "PSP" means an external payment provider accessible through Telegram's payment platform (or other supported checkout) that processes your payment.

"Third-Party Services" means external services used to provide or support the Service (payments, hosting, AI model providers, content safety tooling, etc.).

"Sanctions" means trade, economic, financial, or similar sanctions, embargoes, restrictions, and export controls administered or enforced by competent authorities, including but not limited to the United Nations, United States (OFAC), European Union, United Kingdom, and UAE authorities.

"Website" means the Provider's website identified in Section 1.2 (and any pages, subpages, or subdomains operated by or on behalf of the Provider in connection with the Service), including where the Provider publishes these Terms and the Privacy Policy.

SERVICES; LICENSE TO USE; CHANGES

License to use the Service

Subject to these Terms, the Provider grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable, worldwide license to access and use the Service during the term of the Agreement strictly in accordance with these Terms.

One-click use; no prompts required

The Service is designed for instant creation: you select an Effect/Module and upload a photo; the Service generates an Output without requiring prompts, editing tools, or setup.

Intended audience (individuals 18+)

The Service is intended for and available only to individuals aged 18 years or older. By using the Service, you represent and warrant that you are at least 18 years old and have full legal capacity to enter into this Agreement.

Categories; availability

Effects/Modules may be organized into categories (e.g., collages, tools, viral formats). Availability, outcomes, and features may change over time.

No "history" feature

The Service does not provide a persistent in-app library of your past Outputs. Availability/retention is limited as described in Section 11.

Updates and modifications

We may update, replace, modify, suspend, or discontinue any part of the Service (including Effects/Modules, performance, limits, and user flows) to improve quality, safety, compliance, or operations. Changes apply prospectively unless otherwise required by applicable law.

Beta/experimental features

Certain features may be designated as beta, experimental, or preview. Such features may be less reliable and may be modified or discontinued.

Limited-time Effects/Modules

The Service may include curated or limited-time Effects/Modules (including those created with third-party creators/brands). Such Effects/Modules may become unavailable later. Availability is not guaranteed.

Territorial availability; compliance with local laws

The Service is controlled and operated from facilities in the United Arab Emirates. The Provider makes no representations that the Service is appropriate, lawful, or available for use in all locations. If you access or use the Service from outside the United Arab Emirates, you do so at your own initiative and are solely responsible for compliance with all applicable local laws, rules, and regulations (including any consumer, content, privacy, and export control requirements).

ELIGIBILITY; SANCTIONS; EXPORT CONTROL

Sanctions and restricted persons

You represent, warrant, and covenant that:

• you are not listed on, owned or controlled by a person listed on any applicable sanctions or restricted parties list, and are not acting on behalf of such a person;
• you are not located in, ordinarily resident in, or otherwise subject to comprehensive sanctions or embargoes that would prohibit or materially restrict providing the Service; and
• you will not use the Service in violation of Sanctions, export controls, or applicable laws.

We do not provide the Service to users who are subject to Sanctions or appear on sanctions/restricted lists, or where providing the Service would violate applicable law.

Screening; enforcement

We may request information reasonably necessary for compliance and may refuse, suspend, or terminate access where we reasonably believe there is a sanctions/compliance risk. Where access is restricted for sanctions/compliance reasons, refunds or other remedies will be provided only if and to the extent required by applicable law.

ACCESS TO SERVICE; ACCOUNT SECURITY; COMMUNICATIONS

Access method

You access the Service via Telegram. To start using the Service, you may be required to complete an in-bot authorization flow and accept these Terms.

Account security

You are responsible for safeguarding your Telegram account and any devices used to access the Service. You are responsible for all activities conducted through your Telegram account in connection with the Service.

Service communications

We may communicate with you via Telegram and/or email regarding the Service, billing, security, updates to Terms, and support.

Marketing preferences (opt-in/opt-out)

You may choose whether to receive promotional, advertising, or marketing communications from us (if any). Where we send such communications, they will be delivered through the communication channels we make available in the Service, and you may opt out at any time using the available unsubscribe mechanism, by contacting support, or through any preference controls provided in the Service. We do not use phone calls for marketing communications. If we ever introduce additional marketing channels, we will provide an appropriate opt-in/opt-out choice and honor your selection within a reasonable time, subject to applicable law and technical constraints.

ACCEPTABLE USE; CONTENT AND SAFETY RULES

Lawful use

You must use the Service lawfully and in compliance with these Terms, applicable laws, and applicable third-party rules (including Telegram rules).

Without limiting the foregoing, you must not use the Service to create deceptive, misleading, or impersonating content, including so-called "deepfakes" intended to mislead others as to the identity, actions, statements, or endorsement of a real person. Any use of Outputs that may mislead third parties is undertaken at the User's sole risk and responsibility, and the User remains solely responsible for ensuring compliance with applicable law and for any resulting claims, liabilities, or harm.

Prohibited content and conduct

You must not upload User Content or request/produce Outputs that:

• violate any law or regulation;
• infringe intellectual property, privacy, publicity, or other rights;
• contain sexual content involving minors or any child exploitation;
• involve non-consensual intimate imagery, harassment, threats, defamation, or hate content;
• facilitate fraud, deception, impersonation, forged documents, or misleading identity content;
• contain malware, attempt to bypass restrictions, or compromise security; or
• promote, enable, or depict criminal activity in a manner that violates law or facilitates wrongdoing.

Use of images of real persons (including minors)

You may upload images of other individuals (including children) only if you have a lawful basis and all necessary permissions/consents from the person and/or their legal guardian (as applicable). You bear full responsibility for obtaining such consent.

Safety controls; enforcement

We may apply automated and/or manual controls (filters, blocks, moderation, rate limits). Violations may result in suspension or termination (see Section 16), subject to mandatory law.

USER CONTENT; OUTPUTS

Your rights in User Content

You retain all rights, title, and interest you may have in and to your User Content, subject to the license granted in Section 7.2.

License to Provider

You grant the Provider a limited, worldwide, non-exclusive license to host, store (temporarily), process, transmit, and transform your User Content solely for:

• providing the Service and generating Outputs;
• delivering Outputs to you (including re-delivery within the retention period);
• operating safety controls, preventing fraud/abuse, and ensuring reliability;
• providing support; and
• complying with legal obligations.

Your responsibility and permissions

You represent and warrant that you have all necessary rights, permissions, and consents to submit User Content and to allow us to process it as described.

Ownership of Outputs

As between you and the Provider, you own all rights, title, and interest in and to the Outputs you generate through the Service, to the extent permitted by applicable law and subject to: (a) any rights in the underlying User Content; (b) any third-party rights that may apply (including rights in depicted persons, brands, or other protected materials); and (c) your compliance with these Terms.

Output usage

Subject to your compliance with these Terms and applicable law, you may use Outputs for lawful personal and/or commercial purposes.

To the maximum extent permitted by applicable law, the Provider makes no representations or warranties that Outputs are cleared for commercial use, advertising, branding, or other regulated or high-risk contexts, and does not verify or guarantee the absence of third-party rights (including intellectual property, trademark, publicity, or privacy rights). You are solely responsible for obtaining any required licenses, releases, permissions, or consents and for ensuring compliance with applicable law.

Outputs may be subject to third-party rights (including rights in depicted persons, brands, or other protected materials). Without limiting the foregoing, where an Output depicts a real person (including yourself), you acknowledge that creating, using, publishing, distributing, or commercially exploiting such Output may create legal, reputational, ethical, and regulatory risks (including claims relating to privacy, publicity/personality rights, defamation, misrepresentation, or impersonation). You assume all such risks and are solely responsible for obtaining and maintaining all necessary rights, permissions, consents, and releases from any depicted person (and, where applicable, their legal guardian).

Nothing in this Section limits any mandatory consumer rights that cannot be waived under applicable law.

Similarity and non-uniqueness

AI-generated Outputs may be similar or identical for different users. Uniqueness is not guaranteed.

No guaranteed results

Outputs depend on many factors (input image quality, model behavior, system constraints). We do not guarantee that Outputs will meet your expectations, be error-free, or be suitable for any specific purpose.

For avoidance of doubt, except to the extent required by applicable law, dissatisfaction with an Output does not create any entitlement to free re-generation, refunds, or credits; see Section 8.2.

AI-generated content; your responsibilities

Outputs are generated based on your User Content and other inputs you provide through the Service. You are solely responsible for reviewing Outputs and for your use of Outputs, including ensuring legality and compliance with these Terms and applicable law, and ensuring that your use does not infringe third-party rights.

No marketing use without opt-in

By default, we do not use your User Content or Outputs in public marketing or portfolio materials without your explicit opt-in consent.

PRICING AND PAYMENT TERMS; SUBSCRIPTIONS; CANCELLATION

Access options (including free trials)

Some features of the Service may be available through a free trial and/or may require paid access, as indicated in the Service interface. Where paid access applies, it may be offered via:

• Token Packs (one-time purchase of a defined quantity of Tokens/Credits); and/or
• Subscriptions (monthly recurring plan with a defined monthly allocation of Tokens/Credits), if and when available.

The specific options available to you are those shown in the Service interface at the time of purchase (or, if applicable, trial activation).

Tokens/Credits; usage

Tokens/Credits are usage units that are consumed when you use paid functions (for example, generating an Output), as indicated in the Service interface. Token consumption per Effect/Module may vary and may change over time; the applicable rate is the one shown at the time you initiate the action. Tokens/Credits are non-transferable and have no cash value.

No free re-generations due to dissatisfaction

Each generation attempt (including re-runs) consumes Tokens/Credits at the rate shown in the Service interface at the time you initiate the action, regardless of whether you like the Output or whether it meets your expectations. Outputs may contain inaccuracies, artifacts, or other limitations inherent to AI. Except to the extent required by applicable law, dissatisfaction with an Output (including alleged "generation errors" that do not prevent delivery of an Output) does not entitle you to any free re-generation, refund, or re-credit of Tokens/Credits.

Technical failures

If Tokens/Credits are consumed but no Output is delivered due to a verified technical error on the Provider's side (e.g., a system failure preventing completion/delivery), the Provider may, at its discretion and subject to applicable law, either (a) re-credit the consumed Tokens/Credits or (b) provide a re-run, provided that you notify the Provider as soon as reasonably practicable after becoming aware of the issue (and, where possible, no later than 14 days) using the support channels described in Section 21 (Contact Information), and provide sufficient information to enable verification (e.g., your account identifier, date/time of the attempt, transaction reference, and a brief description of the issue and/or screenshots). The Provider may request additional information reasonably necessary to investigate and confirm the technical failure. Nothing in this Section limits any mandatory consumer rights or remedies that cannot be excluded under applicable law.

Pricing and taxes

Prices are shown in the checkout flow and/or Service interface before you confirm payment. Prices may include or exclude taxes depending on your location and applicable rules; where required, applicable taxes may be added or included and shown at checkout.

Price setting; changes

The Provider determines the prices for Token Packs, Subscriptions (if available), and any other paid features in its sole discretion and may change prices, fees, or pricing models from time to time. Any price changes apply prospectively and do not affect purchases already completed. The price displayed in the applicable checkout flow (or Service interface) at the time you confirm payment is the price that applies to that transaction.

Subscription price changes (if applicable)

If you have a Subscription, any change to the recurring price (or included allocation) will apply no earlier than the next renewal. If you do not agree to the updated price, you may cancel the Subscription before renewal as described in Section 8.9.

Supported payment methods

Depending on availability, payments may be made via:

• fiat payments processed by a PSP through Telegram's payment platform (or other supported checkout); and/or
• Telegram Stars, if enabled for the Service.

We may enable/disable payment methods over time, subject to applicable law.

Fiat payments via PSP

PSPs process payment authorization, settlement timing, refunds processing mechanics (if any), and chargeback workflows. When you pay via PSP, you also agree to the PSP's applicable terms and policies. We are not responsible for PSP acts/omissions except to the extent required by law.

Payments via Telegram Stars

If you pay using Telegram Stars, you acknowledge that they are governed by Telegram's rules, disclosures, and any applicable platform restrictions. We do not control Telegram Stars issuance, wallet functionality, or Telegram's handling of related disputes, except to the extent required by applicable law.

Subscription terms (if available)

If you purchase a Subscription:

• the Subscription is monthly and includes a defined monthly allocation of Tokens/Credits as shown in the plan description; and
• you may be able to purchase additional Token Packs in addition to your Subscription allocation (if shown as available in the Service); and
• unless the plan description expressly states otherwise, unused monthly Tokens/Credits may not carry over to the next billing period.

Auto-renewal (Subscriptions)

If a Subscription is purchased and auto-renewal is enabled in the applicable payment flow, your Subscription renews automatically for successive monthly periods unless you cancel before renewal.

Cancellation

You may cancel a Subscription via the applicable platform/payment flow that manages your Subscription. Cancellation takes effect at the end of the then-current paid billing period unless otherwise stated in the plan description or required by law.

Stopping use

You may stop using the Service at any time. Stopping use does not itself cancel an active Subscription unless you complete cancellation as described above.

Failed payments; reversals; chargebacks

If a payment fails, is reversed, or is charged back, we may suspend access until the issue is resolved, subject to applicable law.

REFUNDS; CONSUMER RIGHTS

No waiver of mandatory rights

Nothing in these Terms excludes, limits, or waives consumer rights that are mandatory under applicable law. Where the laws of your jurisdiction provide mandatory withdrawal, cooling-off, cancellation, refund, or similar consumer protections, those protections apply to the extent required by law.

General rule; discretionary refunds

Except where applicable law requires otherwise, all purchases are final and refunds are not provided. Any refund, credit, or other remedy may be granted only where and to the extent required by applicable law, or at the Provider's sole discretion as a goodwill gesture (which does not create any entitlement to future refunds).

Without limiting the foregoing, except where applicable law requires otherwise, dissatisfaction with Outputs (including alleged inaccuracies or AI artifacts) is not a basis for refunds or credits.

Statutory withdrawal/cooling-off for digital services (where applicable)

Where you have a statutory right to withdraw from a distance contract and that right applies to your purchase of the Service (for example, in certain jurisdictions for an initial subscription purchase), a refund may be granted only if all of the following conditions are met:

(a) you submit the request within the applicable statutory withdrawal/cooling-off period; (b) you have not started using the Service (as defined in Section 9.4); and (c) you have not waived (or otherwise lost) the statutory right of withdrawal under applicable law.

For avoidance of doubt, this Section 9.3 applies only to the extent such a statutory right exists and applies in your jurisdiction.

When "use of the Service" begins

For purposes of these Terms, use of the Service is deemed to have begun at the moment of any access to the Service after payment, including, without limitation: account authorization in the Bot, initiating or consuming Tokens/Credits, generating or attempting to generate any Output, interacting with any paid functionality, or any other action that confirms factual use of the Service.

Immediate access; loss of withdrawal right (where permitted)

In some jurisdictions, a consumer's statutory right of withdrawal may be lost for digital services/content once performance begins, where the consumer has requested or consented to immediate performance and the trader has provided the required information and confirmations. To the extent permitted by applicable law, if you request or accept immediate access to the Service and use begins (as described in Section 9.4), you acknowledge that any applicable statutory right of withdrawal may be lost.

Renewals and subsequent purchases

Any subsequent subscription purchase, renewal, or additional paid period (including charges processed under auto-renewal) constitutes a renewed confirmation of consent to the Agreement and is non-refundable, except where and to the extent required by applicable law.

Token Packs

Token Packs are non-refundable once Tokens/Credits are delivered/credited, except where and to the extent required by applicable law.

How to request a refund

To request a refund that may be required by applicable law, you must contact support using the contact details in Section 21 and provide: (a) the reason for the request; and (b) proof of payment (such as a receipt or transaction record). We will review refund requests within a reasonable time and, unless applicable law requires otherwise, typically within 21 business days.

Refund method; timing; fees

If a refund is approved:

• it will be returned to the same payment method used for the original transaction, where feasible;
• processing time may take up to 10 business days after approval (or such other period as required by applicable law or payment network rules); and
• payment processing fees (if any) are not reimbursed, except where and to the extent required by applicable law.

Payments via Telegram Stars and PSPs may be subject to platform/provider processing rules and constraints.

Suspension/termination for misuse or violations

If the Provider suspends or terminates your access due to misuse, violation of these Terms, illegal activity, fraud, or abuse, refunds are not issued, except where and to the extent required by applicable law.

Force Majeure and service unavailability

If the Service is unavailable, delayed, limited, suspended, or terminated due to Force Majeure (as defined in Section 17), any refund, credit, compensation, or other remedy will be provided only if and to the extent required by applicable law.

COMPLAINTS

Complaints regarding purchases and the Service

You have the right to submit complaints regarding the Service and any purchase made through the Service. Complaints may be submitted by email specified in Section 21.

We will make reasonable efforts to review complaints as soon as practicable. Based on our review and at our discretion (and subject to applicable law), we may take measures, including providing explanations, applying technical mitigations, or taking enforcement actions described in Section 10.4.

Reporting violations by other Users

The User has the right to report violations of this Agreement or applicable law by other Users. Reports may be submitted by email specified in Section 21.

Information to include

To facilitate review, your complaint/report should include (to the extent available):

(a) your Telegram username or user ID; (b) a description of the issue or alleged violation; (c) any relevant messages, links, screenshots, or other supporting information; and (d) the date/time of the incident.

Measures

Based on our review and at our discretion (and subject to applicable law), we may take measures, including removing User Content, restricting functionality, suspending, or blocking a User's access to the Service.

PRIVACY; PERSONAL DATA; RETENTION; DELETION

Privacy Notice

Personal data is processed as described in the Provider's privacy notice (the "Privacy Policy"), which is published on the Website at https://collage.tg/privacy-policy and may also be made available through the Service. The Privacy Policy forms part of this Agreement.

Data location; cross-border processing; compliance

You acknowledge that, to provide the Service, the Provider and authorized Third-Party Services may process User Content, Outputs, and related data using infrastructure in one or more jurisdictions. The Provider will use commercially reasonable measures to structure data processing and storage in a manner that is intended to comply with mandatory applicable data protection and data location requirements that may apply to you, including any restrictions on cross-border transfers and/or requirements that certain categories of data be initially recorded or stored in a specific jurisdiction. Cross-border transfers (if any) will be carried out only to the extent permitted by applicable law and subject to appropriate safeguards where required.

You agree to provide accurate information and reasonable assistance upon request where necessary for compliance (for example, to determine applicable requirements or to route processing and storage appropriately). If applicable mandatory requirements cannot be reasonably satisfied for a particular User or processing activity, the Provider may, to the extent permitted by law, limit, suspend, modify, or discontinue the availability of the Service (in whole or in part) for that User or processing activity.

Data Retention

User Content is retained only as long as reasonably necessary to provide the Service, including generating Outputs, delivering them to you, providing customer support, and ensuring reliability and safety. After that, it is deleted or irreversibly anonymized, unless longer retention is required or permitted by law (for example, for dispute/chargeback handling, fraud prevention, or legal compliance).

Outputs are generally available to you for up to 72 hours from the time they are generated. After that period, they may be deleted and may no longer be retrievable.

Backups. You are responsible for maintaining your own backups of Outputs. We do not guarantee continued availability, re-delivery, or restoration of any Output after the applicable availability period.

Transactional/accounting/anti-fraud records may be retained longer as required or permitted by law; such records generally do not include stored full-resolution User Content or Outputs unless strictly necessary for the purposes described above.

Deletion requests

You may request deletion of retained User Content/Outputs (if still within retention or held under an exception) via support email as shown in Section 21 or /delete in the Bot. We will respond and, where applicable, complete deletion within 30 days, subject to mandatory retention and legitimate purposes.

Telegram copies

Deletion from the Service does not remove copies already shared in Telegram chats/channels or saved by other users.

INTELLECTUAL PROPERTY

Provider IP

The Service (including the Bot, software, code, databases, system architecture, algorithms, interfaces, Effects/Modules, workflows, design elements, text, graphics, and other materials), excluding User Content and Outputs, is owned by the Provider and/or its licensors and is protected by applicable intellectual property and other laws.

Restrictions on use of the Service and Provider IP

Except as expressly permitted by these Terms (or by mandatory applicable law), you must not, and must not attempt to:

• reproduce, copy, modify, adapt, translate, alter, distribute, publish, transmit, sublicense, assign, rent, lease, sell, resell, or otherwise exploit any part of the Service or Provider IP for any purpose;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, underlying ideas, or non-public aspects of the Service (including its algorithms, system design, or workflows);
• circumvent, disable, or interfere with security features, access controls, rate limits, or technical restrictions of the Service; or
• access, use, or attempt to use any methods, mechanisms, or means of accessing the Service other than those made available by the Provider through the Bot and other officially supported interfaces.

No automated access; scraping

Automated access to the Service is prohibited. You must not use bots, scripts, scrapers, crawlers, automation tools, emulation of user actions, automated input, or any similar methods to access or interact with the Service (including to collect, extract, or copy any data or content from the Service), nor attempt to bypass the Service's interfaces or technical restrictions, unless the Provider expressly permits such activity in writing.

Outputs and User Content

Your rights in User Content and Outputs are set out in Section 7. For avoidance of doubt, nothing in this Section 12 transfers to you any ownership in the Service or Provider IP.

Trademarks and branding

The Provider's trade names, trademarks, service marks, logos, and branding elements used in connection with the Service are owned by the Provider and/or its licensors. You may not use, register, or adopt any confusingly similar name, mark, or branding (including in app names, social media accounts, domains, advertisements, or metadata) without the Provider's prior written consent, except to the extent permitted by applicable law.

AI technology ownership

We retain all rights, title, and interest in and to the AI models, algorithms, and systems used to generate Outputs and otherwise provide the Service. For avoidance of doubt, no rights in such AI models, algorithms, or systems are transferred to you under these Terms.

DISCLAIMER OF WARRANTIES

"As is" / "as available"

The Service (including the Bot, the Website, and any related functionality) is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, to the maximum extent permitted by applicable law.

Disclaimer of warranties

To the maximum extent permitted by applicable law, the Provider expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including without limitation any warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing, usage, or trade. The Provider does not warrant that the Service will be uninterrupted, timely, secure, or error-free; that defects will be corrected; or that the Service will operate without loss, interruption, delay, or unauthorized access.

Outputs and third-party content

Outputs. Outputs are generated algorithmically based on your User Content and other inputs you provide through the Service. The Provider makes no warranties or representations regarding the accuracy, completeness, reliability, legality, or suitability of any Outputs for any purpose. You are solely responsible for reviewing Outputs before using, publishing, or relying on them.

Third-Party Services and links. The Service may display, rely on, or link to Third-Party Services (including Telegram and payment providers) and third-party websites or resources. The Provider makes no warranties or representations regarding the content, availability, security, or practices of any Third-Party Services or third-party websites, and your use of them may be governed by separate terms.

Jurisdictional limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain rights. In such jurisdictions, the exclusions and disclaimers in this Section apply only to the extent permitted by applicable law, and your mandatory statutory rights remain unaffected.

Assumption of risk

Your access to and use of the Service and any Outputs is at your sole risk. The Provider does not control and is not responsible for how Outputs are interpreted, published, distributed, or relied upon by you or any third party.

INDEMNITY

Defense and indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Provider, its affiliates (if any), and its and their respective licensors and service providers, and each of their respective officers, directors, employees, contractors, agents, suppliers, successors, and assigns (each, an "Indemnified Party") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:

• your violation of these Terms;
• your access to, use of, or misuse of the Service, the Bot, the Website, any Outputs (including, without limitation, their publication, distribution, display, sale, or commercial exploitation), or any information obtained from the Service;
• your User Content, including any claim that your User Content caused harm to a third party;
• your violation of any applicable law or regulation; and/or
• your violation of any third-party right, including without limitation any intellectual property, publicity, confidentiality, property, or privacy right.

This Section 14 does not apply to the extent a claim arises from the Provider's breach of these Terms or from the Provider's unlawful conduct or willful misconduct, and it applies subject to any mandatory consumer rights that cannot be waived under applicable law.

Survival

Your defense and indemnification obligations under this Section 14 will survive termination of these Terms and your use of the Service.

LIMITATION OF LIABILITY

Exclusion of certain damages

To the fullest extent permitted by applicable law, in no event shall the Provider, its affiliates (if any), or their respective licensors, service providers, employees, agents, officers, or directors be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation damages for loss of profits, loss of revenue, loss of data, loss of use, loss of goodwill, business interruption, or other intangible losses, arising out of or relating to these Terms, the Service, the Website, the Bot, or any Outputs, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and whether or not such damages were foreseeable or the Provider has been advised of the possibility of such damages.

Without limiting the foregoing, this exclusion applies to damages arising from or relating to:

• your access to, use of, or inability to access or use, the Service, the Website, or the Bot;
• any conduct, communications, or content of any third party (including other users, Telegram, payment providers, or other Third-Party Services);
• any Outputs or other content obtained from or through the Service; and/or
• unauthorized access to, use of, alteration of, or loss of your User Content, Outputs, transmissions, or data, including as a result of Third-Party Services.

Total liability cap

To the fullest extent permitted by applicable law, the Provider's total aggregate liability to you for all claims arising out of or relating to these Terms, the Service, the Website, the Bot, or any Outputs shall not exceed the total amount actually paid by you to the Provider for the Service during the twelve (12) months immediately preceding the event giving rise to the claim.

Basis of the bargain

You acknowledge and agree that the limitations of liability in this Section are fundamental elements of the basis of the bargain between you and the Provider and that the Provider would not be able to provide the Service on an economically reasonable basis without these limitations.

Jurisdictional limitations

Some jurisdictions do not allow the exclusion or limitation of certain damages or liability. In such jurisdictions, the exclusions and limitations in this Section apply only to the extent permitted by applicable law, and your mandatory statutory rights remain unaffected.

Non-excludable liability

Nothing in these Terms limits or excludes liability to the extent it cannot be limited or excluded under applicable law, including (where applicable) liability for fraud or willful misconduct.

SUSPENSION AND TERMINATION OF SERVICE

Suspension or termination by the Provider

To the fullest extent permitted by applicable law, the Provider may suspend, restrict, or terminate your access to the Service (in whole or in part) immediately, with or without notice, if:

• you breach these Terms or applicable Third-Party Services rules (including Telegram rules);
• the Provider reasonably believes you have engaged in illegal, abusive, fraudulent, or harmful activity, or activity that may expose the Provider, the Service, other Users, or third parties to risk or liability;
• the Provider is required to do so by applicable law, a lawful request by a competent authority, or for sanctions/export control compliance;
• your activity materially interferes with the security, integrity, or operation of the Service; or
• the Provider determines, acting reasonably, that suspension or termination is necessary to prevent harm, to address security incidents, or to investigate suspected violations.

Where reasonably practicable and appropriate, the Provider will attempt to provide prior notice and an opportunity to remedy the issue before taking action. However, the Provider may take immediate action without prior notice where the Provider determines, acting reasonably, that doing so is necessary to prevent harm, protect the Service, comply with law, preserve evidence, or address urgent security or integrity risks.

To the fullest extent permitted by applicable law, the Provider has no obligation to provide explanations, evidence, or detailed reasoning for enforcement actions, including content removal, restrictions, suspensions, or terminations.

Effect of termination; stopping use; deletion requests

Upon termination, your right to access and use the Service will cease immediately, and the license granted under these Terms will terminate.

You may stop using the Service at any time. If you wish to request deletion of your account-related data (to the extent applicable) or retained User Content/Outputs, you may contact the Provider using the details in Section 21 (or use any in-Service deletion functionality, if available). Deletion requests are subject to Section 11 (retention, legal obligations, and technical constraints).

If you have a Subscription, you must cancel it via the applicable platform/payment flow to prevent renewal (Section 8). Stopping use alone does not cancel a Subscription.

Survival

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation: Sections relating to intellectual property (Section 12), disclaimers (Section 13), indemnity (Section 14), limitation of liability (Section 15), dispute resolution (Section 19), and miscellaneous provisions (Section 20), as well as any payment obligations that accrued prior to termination.

No liability for suspension or termination

To the fullest extent permitted by applicable law, the Provider shall not be liable to you or any third party for any claims, losses, or damages arising out of or relating to any suspension, restriction, or termination of access to the Service, or any related enforcement actions taken in connection therewith. This Section does not limit any liability that cannot be limited or excluded under applicable law, including mandatory consumer rights.

FORCE MAJEURE

The Provider shall not be liable for any failure to provide, or delay in providing, the Service (in whole or in part) to the extent such failure or delay is caused by an event beyond the Provider's reasonable control, which is unforeseeable and unavoidable ("Force Majeure"), including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental actions, sanctions changes, internet/telecom failures, power outages, platform outages (including Telegram), failures of payment providers/PSPs, or disruptions of Third-Party Services.

To the extent the effects of Force Majeure are temporary, the Provider's affected obligations shall be suspended for the duration of the Force Majeure event, and the Provider will use reasonable efforts to restore the Service.

To the extent Force Majeure makes performance impossible (in whole or in part) or continues for an extended period, the Provider may limit, suspend, or terminate the affected part of the Service and/or this Agreement to the extent permitted by applicable law, and the parties' obligations shall cease to the extent performance is impossible, consistent with applicable UAE law. Nothing in this Section limits any mandatory consumer rights or remedies (including any refund obligations) that may apply under applicable law.

CHANGES TO THESE TERMS; EFFECTIVE DATE; TERM

Effective Date; term of the Agreement

These Terms are effective as of the Effective Date shown at the top of this document and remain in force while you access or use the Service, until terminated in accordance with these Terms.

Updates to the Terms

The Provider may update or change these Terms from time to time. The updated version will be posted on the Website (including the page where these Terms are published) and/or made available through the Service, and will apply prospectively from the date it is posted or otherwise made available, unless applicable law requires a different approach.

Your responsibility to review; continued use

You should review these Terms periodically. To the extent permitted by applicable law, your continued access to or use of the Service after the Provider posts or makes available any modifications constitutes your acknowledgment of the modifications and your agreement to be bound by the updated Terms.

If you do not agree to any updated Terms, you must stop using the Service and, if applicable, cancel any Subscription in accordance with Section 8.

Effective Date: 13 January 2026

GOVERNING LAW; ARBITRATION

Governing law

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the Website (including any non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United Arab Emirates and the applicable laws and regulations of the Emirate of Abu Dhabi, without giving effect to any choice-of-law or conflict-of-law rules that would result in the application of another jurisdiction's laws; provided that nothing in these Terms limits any mandatory consumer rights that apply to you and cannot be waived by contract.

Amicable resolution

Before commencing arbitration, you agree to contact the Provider using the contact details in Section 21 and make a good-faith effort to resolve the dispute amicably. If the dispute is not resolved within 30 calendar days after the Provider receives your notice, either party may proceed to arbitration, subject to mandatory law.

Arbitration (primary dispute resolution forum)

Any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the Website (including disputes concerning interpretation, breach, invalidity, non-performance, or termination) shall be finally resolved by binding arbitration administered by the Abu Dhabi International Arbitration Centre (ADIAC) under its Arbitration Rules in force at the time arbitration is commenced.

Unless the parties agree otherwise in writing:

• the seat (legal place) of arbitration shall be the Abu Dhabi Global Market (ADGM), Abu Dhabi, UAE;
• the arbitration shall be conducted in the English language; and
• the tribunal shall consist of one (1) arbitrator, appointed in accordance with the applicable rules.

The arbitral award shall be final and binding.

Consumer carve-out; courts competence

Nothing in this Section prevents you from bringing a claim before a court to the extent that mandatory consumer protection law applicable to you grants a non-waivable right to do so, or to the extent a claim is legally non-arbitrable.

In addition, either party may apply to any court of competent jurisdiction only as necessary to: (a) seek interim, conservatory, or injunctive relief in support of arbitration; and/or (b) recognize or enforce an arbitral award.

Individual proceedings

To the fullest extent permitted by applicable law, arbitration shall be conducted only on an individual basis and not in a class, collective, consolidated, or representative action. If this clause is found unenforceable with respect to a particular claim or a particular User, it shall be severed only to the minimum extent required by applicable law, without affecting the validity of the remainder of this Section 19.

Injunctive and equitable relief for Provider IP

Notwithstanding the foregoing, the Provider may seek injunctive or other equitable relief in any court of competent jurisdiction to protect the Provider's intellectual property, confidential information, or to prevent irreparable harm arising from unauthorized use of the Service, the Website, or Provider IP.

Costs

Where permitted by applicable law and the applicable ADIAC rules, the tribunal may award costs (including reasonable legal fees) to the prevailing party.

MISCELLANEOUS

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be interpreted and, to the extent necessary, modified to the minimum extent required to make it valid and enforceable while preserving, as closely as possible, the original intent and commercial objectives of the provision under applicable law. If such provision cannot be so interpreted or modified to be valid and enforceable, it shall be severed from these Terms. In each case, the remaining provisions of these Terms shall remain in full force and effect.

Assignment by User

You may not assign or transfer this Agreement, or any of your rights or obligations under it, without the Provider's prior written consent, except where mandatory applicable law provides otherwise.

Assignment/transfer of rights by Provider

You acknowledge and agree that the Provider may assign, transfer, novate, subcontract, or otherwise deal with any or all of its rights and/or obligations under this Agreement (and any documents incorporated by reference) to any third party, including as part of a corporate reorganization, financing, sale, merger, or transfer of the Service, without your prior consent. The Provider will notify you of any such assignment, transfer, novation, subcontracting, or similar arrangement as soon as reasonably practicable after it occurs by any of the available methods, including public posting. Such notice will be deemed given when sent or posted, as applicable.

To the extent permitted by applicable law, your continued access to or use of the Service after such notice constitutes your acceptance of the relevant change(s). Nothing in this Section limits any mandatory rights you may have under applicable law.

Electronic records and evidence

You agree that electronic communications and records (including Telegram logs, in-bot confirmations, payment confirmations, and PSP transaction records) may be used as evidence of acceptance, transactions, and performance of the Agreement, to the extent permitted by applicable law.

Entire Agreement

These Terms, together with the Privacy Policy and any plan descriptions displayed at checkout (Token Pack/Subscription details), constitute the entire agreement between you and the Provider regarding the Service.

CONTACT INFORMATION

Support Email: support@collage.team
Website: collage.tg
Business Address: Office 3-122, Al Diyar , Al Wasl, Dubai, United Arab Emirates

We value hearing from our users, and are always interested in learning about ways we can improve the Service. By providing your feedback you agree that you are giving up any rights you have in your feedback so that we may use and allow others to use it without any restriction and without any payment to you.